Thank you for choosing Trinity Pet Hospital for your pet's veterinary care needs. Before using our services, please review the following terms and conditions carefully:

• Appointment Scheduling: To schedule an appointment with Trinity Pet Hospital, please contact us via phone at 727-376-0149 or use the contact form available on our website at https://www.trinitypethospital.net/contact-us. We will do our best to accommodate your preferred appointment time, but availability may vary.
• Payment Policy: Payment for services rendered at Trinity Pet Hospital is due at the time of treatment. We accept cash, credit cards, and debit cards. Financing options may be available through third-party providers, subject to approval.
• Cancellation Policy: If you need to cancel or reschedule your appointment, we kindly ask that you provide us with at least 24 hours' notice. This allows us to offer the appointment slot to another patient in need of veterinary care.
• Medical Records: Your pet's medical records are confidential and will be maintained in accordance with applicable privacy laws. If you would like to request a copy of your pet's medical records, please contact us directly.
• Emergency Care: In the event of a pet emergency during our regular business hours, please contact us immediately at 727-376-0149. If your pet requires emergency care outside of our regular business hours, please contact the nearest emergency veterinary clinic.
• Treatment Consent: By bringing your pet to Trinity Pet Hospital for veterinary care, you consent to the administration of necessary treatments and procedures deemed appropriate by our veterinarians for the well-being of your pet.
• Pet Owner Responsibility: As a pet owner, you are responsible for the health and welfare of your pet, including complying with vaccination schedules, preventive care recommendations, and treatment plans prescribed by our veterinarians.
• Liability Disclaimer: While we strive to provide the highest quality veterinary care, Trinity Pet Hospital and its staff are not liable for any unforeseen complications or adverse outcomes resulting from the provision of veterinary services.
• Feedback and Concerns: We value your feedback and encourage you to share any concerns or suggestions with us. Your input helps us improve our services and better meet the needs of our patients and their owners.
• Changes to Terms and Conditions: Trinity Pet Hospital reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

Text Messaging for Appointment Setting and Marketing Offers

At Trinity Pet Hospital, we understand the importance of convenience and accessibility when it comes to scheduling appointments and staying informed about special offers and promotions. That's why we offer the option for clients to receive appointment reminders and marketing offers via text messaging.

Appointment Setting:

Text messaging provides a quick and efficient way for clients to schedule appointments for their pets. By opting in to receive text messages, clients can receive appointment reminders and confirmations directly to their mobile devices, making it easy to stay organized and keep track of upcoming veterinary visits. Our automated text messaging system allows clients to confirm or reschedule appointments with just a few taps, streamlining the scheduling process for both clients and our staff.

Marketing Offers:

In addition to appointment reminders, text messaging also allows us to communicate special offers, promotions, and important updates to our clients. Whether it's a discounted wellness exam, a seasonal promotion on flea and tick prevention products, or a reminder about upcoming community events or seminars, text messaging enables us to reach our clients directly and keep them informed about valuable opportunities to save on veterinary care and engage with our practice.

Opt-In and Privacy:

We understand the importance of respecting our clients' privacy and only send text messages to those who have opted in to receive them. Clients have the option to opt in to text messaging when scheduling appointments or by contacting our office directly. We adhere to all applicable laws and regulations regarding text message marketing and ensure that client information is kept confidential and secure.

Feedback and Communication:

We welcome feedback from our clients regarding their experience with text messaging for appointment setting and marketing offers. Client input helps us improve our services and ensure that we're meeting the needs and preferences of our valued clients. If you have any questions, concerns, or suggestions regarding text messaging communication, please don't hesitate to reach out to our office.

At Trinity Pet Hospital, we're committed to providing exceptional veterinary care and innovative solutions to enhance the client experience. Text messaging for appointment setting and marketing offers is just one of the many ways we strive to make veterinary care convenient, accessible, and personalized for our clients and their beloved pets.

By using the services of Trinity Pet Hospital, you agree to abide by these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us. We appreciate the opportunity to care for your beloved pets.



Last Updated: 3/6/24